Refund Policy

Effective Date: 8 April 2026

This Refund Policy applies to subscriptions and payments made for GetSelfify ("Service"), operated by:

ADVERTEX ADVERTISING RESEARCHES AND CONSULTANCIES LLC
License No: 1054701
P.O. BOX 624937
Dubai, United Arab Emirates

1. Refund Eligibility

You may be eligible for a refund if you contact us within 14 days of the original charge.

Refund eligibility is determined based on factors including usage of the Service, timing of the request, and compliance with our Terms of Service and Subscription Terms.

2. How to Request a Refund

To request a refund, please follow these steps:

• Send an email to: support@getselfify.com
• Use the same email address associated with your subscription
• Include the subject line: "Refund Request"
• Include the date of the charge and any relevant details

If necessary, we may request additional information to verify your identity and subscription.

3. Review Process

Once your refund request is received, our support team will review your request and respond within a reasonable timeframe.

We reserve the right to approve or deny refund requests at our discretion, in accordance with applicable laws and our policies.

4. Refund Method

Approved refunds will be issued to the original payment method used for the purchase.

We are unable to issue refunds to alternative payment methods.

5. Non-Refundable Charges

Except where required by law, subscription fees may be non-refundable, particularly if the Service has already been accessed or used.

Failure to cancel a subscription before the next billing cycle does not automatically qualify for a refund.

6. Contact Information

For refund requests or billing inquiries, contact:

Support: support@getselfify.com
Billing: billing@advertex.biz